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Real time Credit Control with definable business processes for queried accounts so that credit status is automatically checked on-line, removing the need for manual checks so that Credit Controllers need only deal with over credit or overdue accounts.

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On-line drill down from order entry to account enquiry to full order/invoice/credit line details allowing operators to handle all customers' account enquiries if required, promoting efficiency and first class services.

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Access to detailed stock information with drill downs from SOP, providing better service through the availability of accurate stock information straight to the customer.

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Unlimited full transactional sales history so operators can advise previous prices paid along with quantities and dates purchased.

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Customer notepad and questionnaire system for account recording conversations serving to pre-empt any service issues and allow the promotion of new products and services on line.

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As orders are picked, and dispatched, the system is updated in real time so that operators can keep customers reliably informed of their order progress.

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Special pricing and limited period promotions through a comprehensive and easy to manage price matrix system eliminates any pricing errors.

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Bulk price changes for cost and selling prices can be generated and then applied on future given dates, saving hours of time.

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Multiple EDI customer support through the Realitex generic EDI module eliminates the potential for errors and reduces time spent booking orders or rekeying invoices.

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Realitex SOP offers extensive on demand, real-time reporting and enquiries covering order transaction lists, order analysis, order intake, profit monitoring etc.