Sage CRM & Realitex

Sage CRM is an easy-to-use, fast-to-deploy on-site CRM solution with out-of-the-box but configurable business processes. It provides enterprise-wide access to vital customer information—anytime, anywhere—so you can manage your business with an integrated approach to inside and field sales automation, customer care, and marketing.

Sales

Improve sales performance with sales automation tools that help sales professionals find and retrieve vital information quickly and easily. Sage CRM provides a snapshot of the sales cycle from first contact to final sale, allowing sales teams to effectively analyse and manage the sales pipeline from within the CRM solution. Designed in a web browser interface, its integration with Realitex means that reps can access account enquiries or order enquiries in real time and provide accurate up to date stock information to customers or prospective customers. Sage CRM and Realitex gives your employees greater customer insight by enabling them to:

Everyone wins. Orders move to accounting more quickly and accurately, customers receive products sooner, the company gets paid faster, salespeople receive commission earlier, and customers receive higher levels of customer service.

Marketing

Manage and track every element of your campaigns with SageCRM. View activities, objectives, leads generated, and lead follow-up, and drill down to specific activities within a campaign. This user-friendly CRM solution provides you an in-depth view of your campaigns and enables you to eliminate the guesswork and put your company’s marketing resources to their best use.

Customer Care

Resolve customer issues efficiently by providing customer service professionals with user-friendly tools to access relevant customer data including purchases, call and escalation histories, interactions, e-mail, and documents sent and received.

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