Implementing any solution is not just a case of choosing the right product, it is reliant on the knowledge and expertise of the people who help you implement it. At Wharncliffe, we’ve built the level of expertise on all of our solutions through the retention of committed staff and a capability you can only gain through years of experience in delivering a wide range of solutions for a wide range of clients.
The services we offer include:
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Consultancy |
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Advice and assistance on a range of IT business issues and solutions using qualified and certified professionals with years of practical experience. Consultancy can be provided pre-sales to ensure you are choosing the right solution to meet your business and users' requirements, right through to implementation and live ("hand holding") operational support. |
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Training |
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Group and individual training sessions which ensure users maximise the features and benefits of the solutions you are implementing. |
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Installation |
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Dedicated, certified Systems Engineers overseeing and configuration, installation and commissioning of hardware, software and communication solutions. |
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Cabling |
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Network cabling using the latest in hardwired and wireless technologies, from a single wall point point to a full radio frequency based warehouse. |
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Support |
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Phone, remote connectivity and on-site support for a wide range of hardware, software, operating system, and communication solutions ensures your critical IT systems remain operational to support your business. |
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Development |
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Our in-house software analysis and development resource ensures we can provide the flexibility to meet your specific requirements, not just on the initial implementation but on an ongoing basis should your requirements change. |
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90%
of customers rated Wharncliffe service overall as good or excellent.
95%
of customers felt they were kept up-to-date with the progress of their service request.
95%
of customers received a response to their initial service request in a satisfactory period.
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